When people find themselves without health insurance or with insurance coverage that transfers payment responsibility at a level that cannot be financially managed, The Richland Hospital and Clinics can help. Patients who meet specific financial eligibility requirements may receive help through our financial assistance program. 

1) Community Care Program

The Richland Hospital and Clinics’ Community Care Program offers discounted or free care to eligible patients. The program was created to ensure that all members of the communities we serve are able to access essential medical care, regardless of what they can afford to pay. Discounts offered under this program are made available without consideration of race, color, religion, sex, age, national origin, citizenship, veteran status, marital status, handicap/disability, or sexual orientation. All patients may apply for Community Care.

Patients with family income that is at or below 150% of the Federal Poverty Guidelines may be eligible for a 100% discount. Patients with a family income between 151% to 300% of the Federal Poverty Guidelines may be eligible for a partial discount and/or a reduced payment plan on any remaining balance.


Persons in Household Poverty Income Guideline
1 $13,590
2 $18,310
3 $23,030
4 $27,750
5 $32,470
6 $37,190
7 $41,910
8 $46,630
View our Plain Language Summary of the policy in the following downloadable/printable documents:

View a copy of the full policy in the following downloadable/printable documents:

Community Care is not an insurance program or an entitlement program and is not meant to replace benefits that are, or could be, received from government-supported programs. Applicants are expected to exhaust all other payment sources as a condition of approval. For example, you might be eligible for Medicaid or Medicare, and you will be required to apply for those programs before receiving a discount under Community Care. You will be asked to provide verification of your denial for any program for which you may be eligible. Community Care program discounts do not apply to elective services.

Applying for Community Care

Applications for Community Care can be obtained by contacting the Patient Financial Services Department at The Richland Hospital and Clinics or by clicking on the link below to print and complete the Community Care Program application. You may mail or deliver the application and the supporting documentation to:

The Richland Hospital and Clinics
Attn: Patient Financial Services Office
333 East Second Street
Richland Center, WI 53581

For the Patient Financial Services Office:

2) Payment Plans – Hospital & Clinics

The Richland Hospital and Clinics recognizes that individuals may not always have the financial ability to make a payment in full on an account. We are committed to providing financial assistance in a responsible manner and will balance an individual’s need with our broader fiscal responsibilities. An individual may request financial assistance accordingly to meet their obligations.

The Richland Hospital and Clinics offers payment plans that combine hospital and clinic visits into one payment plan. Balances are to be paid off within 12 months of establishing the payment plan.

The Richland Hospital and Clinics’ Patient Financial Services Department personnel may assist in the process by request and can be reached at 608.647.1819.


Additional Information

The Richland Hospital and Clinics’ Credit and Collection Policy is available at the following link:

For more information regarding our financial assistance program or for assistance in applying for the program, please call 608.647.1819 and ask to speak to a financial counselor.