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General Information

Welcome to The Richland Hospital and Clinics. Thank you for trusting us with your care. As your health care home, we are committed to providing a compassionate, patient-centered experience guided by our mission: Our Patients Above All Else.

From the moment you arrive, you’ll be supported by a team of skilled providers, dedicated employees, and caring volunteers who are focused on your comfort, safety, and well-being. By combining advanced medical technology with personalized care, we strive to ensure every patient and family member feels informed, respected, and supported throughout their healthcare journey.

The information in this section is designed to help you and your loved ones navigate your visit, answer common questions, and access helpful resources during your time with us. Whether you’re here for a hospital stay, outpatient service, clinic appointment, or to visit a loved one, our team is committed to creating a welcoming environment and delivering exceptional care close to home.

Important Hospital Visitor Information

To help ensure a comfortable visit, please contact your loved one before arriving. Patients may have medical appointments, tests, treatments, or procedures scheduled during the day, so confirming their availability helps avoid interruptions to their care.

Visiting Hours: 8:00 a.m. – 9:00 p.m.

Upon arrival, please stop at the Front Desk to receive a visitor badge and directions to the patient’s room. Our team is happy to assist you and help make your visit as smooth and welcoming as possible.

Our cafeteria offers freshly prepared meals for patients, visitors, and staff in a welcoming environment. Whether you’re visiting a loved one, attending an appointment, or working at the hospital, we invite you to stop by and enjoy a convenient meal close to where you need to be.

Meal Service Hours:

  • Breakfast: 8:00 a.m.
  • Lunch: 12:00 p.m.
  • Dinner: 5:00 p.m.

Please note that menu selections and service availability may vary. If you have questions about cafeteria services, our staff will be happy to assist you.

The Lobby Shoppe is proudly operated by the Partners of The Richland Hospital and Clinics, a dedicated volunteer organization committed to supporting exceptional healthcare in our community. The shop offers a variety of gifts, greeting cards, snacks, personal care items, flowers, and seasonal merchandise, providing comfort and convenience for patients, visitors, and staff.

Every purchase helps make a difference. All proceeds from the Lobby Shoppe directly support The Richland Hospital and Clinics, helping fund programs, equipment, services, and initiatives that enhance patient care and strengthen the health of our community. Thank you for shopping local and supporting your community hospital.

The Community Pharmacy at The Richland Hospital and Clinics provides convenient inpatient, outpatient, and retail pharmacy services to support patients throughout their healthcare journey. As part of your health care home, our pharmacy team works closely with providers to ensure safe, accurate medication management and personalized support for your prescription needs.

Whether you’re filling a new prescription, managing ongoing medications, or transitioning home after a hospital stay, our knowledgeable pharmacists are here to answer questions, provide medication counseling, and help you get the most from your treatment plan.

Pharmacy Hours

  • Monday – Friday: 9:00 a.m. – 5:00 p.m.
  • Closed Daily for Lunch: 1:00 p.m. – 1:45 p.m.
  • Closed: Saturday and Sunday

Our goal is to make accessing medications and pharmacy services as convenient and seamless as possible, helping you stay healthy and connected to the care you trust close to home.

Monday – Friday: 8:00 a.m. – 7:00 p.m.
Saturday – Sunday: 8:00 a.m. – 11:30 p.m.

Our Urgent Care team is here to provide prompt treatment for illnesses and injuries that need attention but are not life-threatening.

Need care outside of Urgent Care hours? Our Emergency Department is available 24/7 to provide immediate medical care whenever you need it.

Our Emergency Department is open 24 hours a day, 7 days a week, 365 days a year, providing immediate care for serious illnesses, injuries, and medical emergencies. When unexpected health concerns arise, our experienced emergency care team is here to deliver prompt, compassionate treatment close to home.

Whether you’re experiencing chest pain, difficulty breathing, severe injury, stroke symptoms, or another medical emergency, you can count on The Richland Hospital and Clinics for expert care whenever you need it most.

Emergency Department: Open 24/7/365
No appointment necessary. If you are experiencing a medical emergency, call 911 or go directly to the Emergency Department.

The Chapel at The Richland Hospital and Clinics is a quiet sanctuary available to patients, families, visitors, and staff seeking a moment of peace, reflection, prayer, or spiritual rest. Open at all times, the chapel provides a welcoming space for comfort, renewal, and personal contemplation during life’s most challenging and meaningful moments.

As part of our commitment to caring for the whole person, the chapel serves as a place where individuals of all faiths and beliefs can find solace, hope, and a sense of connection whenever they need it.