At The Richland Hospital and Clinics, Our Patients Above All Else is more than a mission. It is the foundation of our culture and our commitment as your trusted health care home. Our mission, vision, and culture guide how we care for patients, support one another, and serve our communities.
Exemplified by employees across the organization, our culture reflects the values that define who we are and how we deliver compassionate, high-quality care. Together, these principles help ensure every patient experience is rooted in respect, excellence, collaboration, and a commitment to improving the health and well-being of those we serve.
Our Patients, Above All Else.
As the community’s trusted partner for health and well-being for over 100 years, our people will support your wellness potential for generations to come.
CUSTOMER SERVICE To fulfill our mission, our team meets and exceeds the expectations of patients, visitors, and staff. See a need – Lend a hand.
COMMUNICATION Positive and open communication results in a high quality, safe environment for patients, visitors, and staff.
COMMITMENT The actions of our team fulfill the mission and vision of the organization to ensure we are the first choice for better health.
COMPASSION Every human life has value and is worthy of respect, empathy, and quality care.
CHANGE Our organization embraces best practices and is committed to innovation and process improvement.
CIVILITY As a team, we acknowledge the need to show respect of the rights and feelings of others.
COMMUNITY Our team strives to identify and prioritize the health and wellness needs of the people in our service area.
