For Immediate Care


Emergency and Urgent Care services are available at The Richland Hospital and Clinics by physicians and registered nursing staff who have specialized training in emergency medicine. The Emergency Department provides care 24 hours a day. Urgent Care is also available; please see hours and locations below.

Our Emergency and Urgent Care medical staff members have received rigorous training and certifications for Advanced Trauma Life Support and Advanced Cardiac Life Support. This makes for superior, comprehensive, well-rounded patient care.

We use state-of-the-art diagnostic equipment; X-rays and laboratory work are processed quickly, allowing faster diagnosis and treatment.


All nursing staff have completed extensive training including: 
  • TNCC Trauma Nurse Core Course
  • PALS (Pediatric Advanced Life Support) or
  • ENPC (Emergency Nursing Pediatric Course) 
Urgent Care Hours & Locations

At the Richland Hospital, Urgent Care is located on the main floor and to the right of the front entrance doors.

Urgent Care is available:

  • Monday – Friday, 8 a.m. – 7 p.m.
  • Saturday – Sunday, 8 a.m. – 11:30 a.m.

Walk-ins only; no appointment necessary.

  • Holiday hours- 8 a.m – 11:30 a.m

Urgent Care Services

When you experience a sudden injury or illness that is not life threatening and cannot see your primary care provider, you should visit Urgent Care.

Urgent Care services include:

  • Minor work-related and sports injury assessment

  • Broken bone or fracture assessment

  • Minor burn and wound care

  • Infections such as ear, skin, respiratory, strep, and urinary

  • Cold, flu, asthma, cough

  • On-site labs X-ray

  • Lab testing

Emergency Room Hours & Location

Emergency Room services are available 24/7. When visiting, please proceed through the Emergency Department door located at the corner of E First Street and N Park Street of the main hospital building.

Upon arriving at the Emergency Department entrance:

Press the button in between the two entrance doors to notify staff of your arrival. A staff member will allow access in, or greet you at the door.


  • Please do not bring well children or more than one visitor or support person with you.
  • Visitors may be screened at the door and are limited per patient as a precaution.


Urgent Care facilities may be a great resource for those without health insurance. Urgent Care is less costly than Emergency services. Because of this, insurance companies may provide better coverage for patients utilizing the most appropriate service.

Urgent care is the right choice for patients who are not able to make an appointment with their primary care provider and are not experiencing severe pain or discomfort. 

In cases of severe injury or illness, patients should seek care in the Emergency Room. 

Please reference the list of symptoms below for further guidance.

When to be seen at the Emergency Room
  • Severe/Uncontrollable bleeding
  • Difficulty breathing
  • Major injuries/stitches
  • Stroke
  • Chest pain or pressure
  • Broken bones
  • Partial or total amputation of a limb
  • Trauma or injury to the head
  • Difficulty seeing
  • Sudden dizziness
  • Severe abdominal pain
When to be seen at Urgent Care
  • Lacerations – deep cuts or wounds that may require stitches
  • Sprains, strains, or deep bruises
  • Mild to moderate asthma attacks
  • Ear infections
  • Urinary tract infections
  • Upper respiratory infections
  • Coughs and congestion
  • Diarrhea
  • Sore throats
  • Insect bites
  • Rashes
Emergency room wait times & ordering

Patients needing emergency medical care are treated according to their degree of acuity or seriousness.

ER patients are not cared for in order of their arrival time. They are triaged, ensuring that patients most in need of critical care receive prompt medical attention.

Should a patient need to be transported from our facility, the hospital has access to emergency medical helicopter services via their helipad on the roof of the hospital.


The Richland Hospital & Clinics are committed to offering the highest level of care that's closer to home. Our dedicated medical teams utilize state-of-the-art technology and receive special training to provide expert care to the communities we serve.

We serve a vast area in and around Iowa, Sauk and Richland counties.