CREATING A NEW HEALTH PORTAL ACCOUNT & OTHER INFORMATION

If you recently had a visit and enrolled to participate in the Health Portal, please check your email for The Richland Hospital and Clinics Health Portal invitation.

If The Richland Hospital and Clinics has your email on file, you may begin the enrollment process by following the steps below:

1. Click the “Create Account” tab.
2. Complete enrollment questionnaire by providing name, DOB, email, etc.
3. Access your email and click the Health Portal link.
4. Select a new username and password.
5. Visit the apple or Google Play stores and download the MEDITECH MHealth app.
6. Explore the Health Portal!

If we do not have your email on file, you can call The Richland Hospital and Clinics at 608.647.6321 and ask for Registration; they can add your email to your patient information.

The first time you need a renewal/refill in the new Health Portal, please call your pharmacy to request it.

After each renewal/refill is placed the first time via the pharmacy, you can then use the Health Portal for future requests of that medication.

In order to message a provider in the new Health Portal, you need to have a completed visit on file with that specific provider after the upgrade date of 07/01/22.

If you need an immediate response, please contact The Richland Hospital and Clinics directly by telephone; do not message your provider through the portal. If you feel this is a medical emergency, please call 911.

Portal messages will be answered within 7 days.

At this time, you are not able to request or cancel an appointment in the new Health Portal. Please call your provider to manage your appointments.

We anticipate this option to come at a later date.

Contains all new clinic and hospital records starting July 1, 2022

Contains all clinic lab and radiology records after December 2019

Also contains hospital records since 2010 (ER visits, surgery, inpatient stays, diagnostic tests, etc.)