Emergency Medicine

Emergency care is provided 24 hours per day, 7 days per week by physicians and registered nurses who have specialized training in emergency medicine.

The way care is provided in the Emergency Department is different from an Urgent Care visit or a visit with your family physician. With those appointments, you are placed on a schedule and assessments are made regarding your overall health.

In the Emergency Department, everything is based on the condition of your problem. The more critical or life-threatening the problem is, the sooner you will be seen. Federal law requires that we provide care in this manner.

The staff treats emergencies from inconvenient injuries and illnesses that interrupt vacations to life-threatening incidents. With state-of-the-art diagnostic equipment adjacent to the department, X-rays and laboratory work are processed quickly, allowing faster diagnosis and treatment. Dr. Allan Mottram directs the medical care of patients in the Emergency Room and governs the implementation of established ER and hospital policies.

We require doctors and nurses to have advanced training over and above required levels. Every physician and registered nurse in our hospital E.D. has had Advanced Trauma Life Support and Advanced Cardiac Life Support training. All nurses have had the TNCC Trauma Nurse Core Course and all have had either PALS (Pediatric Advanced Life Support) or ENPC (Emergency Nursing Pediatric Course) training.

Emergency Care or Urgent Care?

Whether it is the flu or season, or an emergency situation, many individuals turn to the Richland Hospital and Richland Medical Center for quick care. Our goal is to get you appropriate care for your health concern.

In any emergency room, patients with more serious conditions are seen first. Patients with problems, such as those with broken bones, chest pain, a stroke, a cut with uncontrollable bleeding, or anything that threatens a person’s life will be seen before those patients presented without life-threatening illnesses or injuries.

Patients suffering from flu-like symptoms may have longer wait times. For these patients, Urgent Care is the more appropriate place to go. Patients will see trained nurses and physicians and will most often be seen much quicker than in the emergency room.

Urgent care facilities are an important resource for individuals who will pay out of pocket for services. Urgent care is less costly than Emergency care. Because of this, some insurance companies provide better coverage for patients who utilize the more appropriate service.


When to Visit an Emergency Room
  • Severe bleeding
  • Difficulty breathing
  • Chest pain or pressure
  • Broken bones
  • Partial or total amputation of a limb
  • Trauma or injury to the head
  • Sudden dizziness or difficulty seeing
  • Severe abdominal pain
When to Visit an Urgent Care Facility
  • Lacerations – deep cuts or wounds that may require stitches
  • Sprains, strains, or deep bruises
  • Mild to moderate asthma attacks
  • Ear infections
  • Urinary tract infections
  • Upper respiratory infections
  • Coughs and congestion
  • Diarrhea
  • Sore throats
  • Insect bites
  • Rashes
Emergency Room Wait Times

Patients needing emergency medical care are treated according to their degree of acuity or seriousness.

ER patients are not cared for in order of their arrival time. They are triaged, ensuring that patients most in need of critical care receive prompt medical attention.

Should a patient need to be transported from our facility, the hospital has access to emergency medical helicopter services via their helipad on the roof of the hospital.

Member of Wisconsin Stroke Net

The Wisconsin Stroke Net (WSN) is based at the University of Wisconsin, Madison focusing research efforts on stroke prevention, treatment, and recovery. WSN is comprised of adult and pediatric vascular neurosurgeons, neurologists, endovascular surgeons, neuroradiologists, anesthesiologists, physiatrists, emergency physicians, and research specialists. Over 30 health care entities from throughout the region and serving diverse populations are represented within the WSN. The aim is to improve the lives of patients through collaborative research across the stroke spectrum.

Seven Large Treatment Areas

The Richland Hospital’s Emergency Medical Department includes:

  • A two-bed major trauma room is used for code blues, heart attacks, strokes, motor vehicle crashes, bike accidents, overdoses and other major traumas.
  • Patients suffering from abdominal pain, dehydration, fractures or other incidents requiring major treatment utilize a two-bed major treatment room.
  • Three smaller exam rooms are used to treat patients suffering from breathing difficulties, dizziness or other similar ailments.

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