Patient Safety

Patient Safety

Hospital personnel are well trained to meet emergencies, including fires, tornados, and the handling of hazardous substances. Safety inspections and fire drills are held routinely and there are ongoing safety education programs for all staff. The Richland Hospital also participates in a number of state and national patient safety initiatives, such as fall prevention, assuring that surgical sites are consistently marked correctly, and prevention of hospital acquired infections.
Here are some steps you can take to stay safe.

Fall Prevention

  • Use your call light for help
  • Wear non-skid slippers or shoes
  • Let staff know if there is a spill on the floor
  • Always ask for help if you feel weak or lightheaded
  • Use the call light cord in the bathroom if you become weak or need assistance
  • Remind the nurse to keep your phone and bedside table within easy reach
  • Keep the room uncluttered
  • Be sure the night light is on when needed

General Safety

  • Staff should be checking your name and birth date each time a medication is given or test is done—if it is not, ask them why.
  • If you notice that any hospital staff are not either using hand cleansing gel or washing their hands before caring for you, please ask them to do so.
  • Always remember to SPEAK UP.
  • Speak up if you have questions or concerns, and if you don’t understand, ask again.
  • Please ask about treatments and medication your healthcare professionals are giving you.
  • Educate yourself about your diagnosis, the medical tests you are undergoing, and your treatment plan. We have information available.
  • Ask a trusted family member or friend to be your advocate.
  • Know what medications you take and why you take them. Medication errors are the most common health care mistakes. The more information you can give us, the more accurate our records will be.
  • Ultimately, you are the most important person on your healthcare team.
  • Participate in all decisions about your treatment.

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